Terms of Use

  • TERMS AND CONDITIONS APPLICABLE TO OUR WEBSITES, ONLINE SHOPS, APPLICATIONS, AND OTHER PAGES ON SOCIAL MEDIA
  • We at Ghirardelli are delighted to welcome you on our Website.

    We uphold the trust of our visitors to our online presence, via our websites, our online shops, our applications and our social pages (called the “sites”).


    These Terms and Conditions apply to visitors, fans or partners or anyone interacting with our Sites. Your access and use of GHIRARDELLI Sites operated by ourselves or run on our pages on third party’s platforms are governed by these Terms and Conditions. By accessing, browsing and using our Sites, you acknowledge that you have read, understood and accepted these Terms and Conditions.

    We reserve the right to update these Terms and Conditions occasionally in particular for legal or regulatory reasons or to allow optimal functioning of the Sites.


  • INTELLECTUAL PROPERTY RIGHTS
  • GHIRARDELLI is the owner or authorized user of all copyright, trademarks and other intellectual property rights in all text, images and additional content on the Sites. We allow you to browse the Sites and reproduce extracts for your own use, but please keep intact all copyright and trademark notices. Reproduction, sale or use for commercial purpose is not permitted.


    You guarantee that you are the owner of all rights over any submission, including without limitation idea, feedback or know-how on the Sites or have obtained permission to share it with us. You also agree that GHIRARDELLI is allowed to re-use your submission free of compensation.


    Additional information (such as images, text, files, media) which you may have access to on the Sites is the sole responsibility of the source from which such content originated. GHIRARDELLI does not guarantee that your use of any content presented on the Sites will not infringe rights of third parties.


  • OTHER INFORMATION IN CONNECTION WITH OUR SITES
  • Any personal data that you share with us via the Internet on our Sites is protected according to our Privacy Notice. We invite you to read this Privacy Notice carefully before providing us with any personal data.


    Additional information or material communicated to GHIRARDELLI through the internet, via electronic mail or otherwise submitted, including any files, comments and suggestions are and will be rendered non-confidential and non-proprietary.


    You shall refrain from utilizing our Sites to infringe anyone’s privacy and/or denigrate GHIRARDELLI, its users or partners or attack our systems with viruses or security issues.


    You may link to our Sites, provided that you do not suggest in any way that you are affiliated with or endorsed by us. Our U.S. Affiliate Program Partnerships are the exception after approved as a GHIRARDELLI partner. You shall not use “framing”, “deep linking” or similar practices and must guarantee that the link to the Site opens in a separate window.


  • YOUR RATINGS, REVIEWS AND OTHER TESTIMONIALS ABOUT OUR PRODUCTS
  • GHIRARDELLI welcomes your feedback on our products and services through our loyalty programs, on our sites, or on platforms. Product testimonials shall be truthful and constructive. We furthermore reserve the right to re-post your comments in marketing or communication materials.


  • ONLINE PROMOTIONS AND CONTESTS
  • You can participate in the online promotions and contests that we run on our Sites without any obligation to purchase or order products or services. The rules of each promotion are communicated along with the promotion entry details. We will notify the winners in writing and our Privacy Notice applies to the collection of personal data for the purpose of the promotion or the contest.


  • YOUR ACCOUNT WITH US
  • If you open an Account on one of our Sites, you are responsible for ensuring that personal data which you are required to provide upon registering is truthful, accurate and up-to-date in all respects. If your personal data changes, or if you wish to cancel your Account, you may notify us by contacting us at 1-888-402-6262 or emailing us at corpsales@ghirardelli.com.


    Upon registration, you will designate your own password for Account access. This is to be kept secret as you are solely responsible if you do not maintain its confidentiality. GHIRARDELLI does not store your password at any time.


    We reserve the right to refuse service and/or terminate accounts without prior notice should these Terms and Conditions be violated or if we decide, in our sole discretion, that it would be in GHIRARDELLI’s best interest to do so.


  • OUR LIABILITY
  • Although our aim is to offer you the best service possible, we make no promise that the services on the Sites will meet your standards, that the services will be fault-less, or that the Sites will be available at all times. Note that all of GHIRARDELLI’s online offers or news available on our Sites will contain information about products and services only available in the United States.

    As a service to our visitors, our Sites may compromise hypertext links redirecting to other Sites that are not operated or controlled by GHIRARDELLI or its affiliates. GHIRARDELLI shall not be considered accountable for these sites and hence declines all responsibility and liability in relation to their content, lawfulness, accuracy or functions.


    While GHIRARDELLI makes all reasonable efforts to protect the Sites from viruses or other destructive computer codes, it does not give any assurance and assumes no liability in relation to viruses or such computer codes.


    To the extent permissible by any applicable law, GHIRARDELLI, LINDT & SPRUNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for direct or indirect loss or damage of whatever nature (including but not limited to loss of profits or anticipated savings or wasted expenditure) arising from or In connection with your access to, use of, or reliance on our Sites, regardless of whether such loss or damage would arise in the ordinary course of events, is reasonably foreseeable, or is caused by any error omission in the Sites (whether negligent or not). In addition, GHIRARDELLI, LINDT & SPRUNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude in any case all liability and responsibility whatsoever in connection with your use of or access to linked third party websites.


    To the extent permitted by applicable law, you expressly waive all claims against GHIRARDELLI, LINDT SPRUNGLI, its officers, directors, employees, shareholders, associated companies or agents that may arise from your use or access of our Sites.


  • GOVERNING LAW AND JURISDICTION
  • These Terms and Conditions as well as the use of this Website are governed in accordance with or abiding by United States Federal and California State law, without giving effect to the principles of conflict of laws. For any dispute or claim relating to these Terms and Conditions and the use of the Sites, the exclusive jurisdiction shall be California. GHIRARDELLI, however, has the right to initiate proceedings at any other competent court.


    This Website is operated by or on behalf of GHIRARDELLI, registered in the United States located at 1111 139TH avenue, San Leandro, CA 94578. If you have any questions regarding these terms and Conditions, please contact us via the online form: https://www.ghirardelli.com/contact-us or write us at the address mentioned above.


    If any of these Terms are found to be illegal or otherwise unenforceable, such terms shall be deleted from the terms and Conditions and the remaining enforceable terms shall continue in full force and effect.


    © Ghirardelli Chocolate Company 2018