Ghirardelli Careers - Restaurant & Retail


Ghirardelli Makes Life a Bite Better.​

Our purpose gives our company meaning and inspires everything we do.  We collaborate, innovate, and grow together as we bring the joy of Ghirardelli chocolate to new people and new places. All of us take great pride in our welcoming and vibrant culture and in the personal impact we make on our business and in our communities. 


Where We Work

We have Restaurant & Retail Stores located across the US, including our flagship Stores in San Francisco, CA at Ghirardelli Square. We are proud to also serve our communities in premier locations such as Disney’s California Adventure in Anaheim, CA and at Disney Springs in Orlando, Florida.

See Store Locations


What We Do

We create and deliver premium Ghirardelli Chocolate experiences to our Guests that delight all senses! Our mission is to ensure that each Guest has a memorable experience at our Ghirardelli Stores to which they can’t wait to come back and share with their family and friends.


Retail Benefits

Mind & Body

 

Ghirardelli offers the high-deductible PPO with HSA plan for medical insurance coverage under United Healthcare. This plan has the benefit of a Health Savings Account (HSA) which can be used to pay eligible expenses incurred by the member. Ghirardelli will contribute $400 for Individual or $800 for Family coverage (prorated for new hires) annually on a quarterly basis. Any unused HSA dollars roll over year-to-year.

 

Virtual Visits allow our employees to see a doctor 24 hours a day, 7 days a week, 365 days a year in the comfort of their own homes. The three leading networks we use are AmWell, Doctor on Demand, and Teladoc.

 

Ghirardelli offers the choice of an HMO or PPO plan for dental insurance coverage under MetLife. The Dental HMO plan provides fixed co-pays for a wide range of benefits including preventative and diagnostic treatment. The MetLife selected dentist is responsible for coordinating of all the member’s dental care. The Dental PPO plan provides benefits within the dental plan’s network of doctors with the option of going out-of-network. The in-network plan providers have agreed to lower negotiated rates for services provided to plan members.

 

Employees who elect one of Ghirardelli’s Dental Insurance plans, automatically receive Ghirardelli’s vision insurance which is offered through Vision Services Plan (VSP). This plan provides coverage for vision exams, lenses, and frames every twelve (12) months.

 

The Employee Assistance Program (EAP) is provided through Ability Assist Counseling offered by ComPsych at no cost to eligible employees and their dependents. This is a confidential counseling program that provides help in a broad range of personal topics that affect an employee’s personal life and well-being. EAP consultations are strictly confidential. No details of any consultation sessions are shared with Ghirardelli.

 

Innovative wellness programs offered through ComPsych’s Guidance Resources addresses the full continuum of behavioral issues which can lead to improved well-being and performance. It is a comprehensive solution, which empowers employees to make healthy lifestyle changes while helping them to overcome the barriers to success such as emotional and behavioral issues. Some of the services include health assessments, tobacco cessation, weight management, and lifestyle coaching.

 

To be eligible for United Healthcare’s Fertility benefits, members are required to join UHC’s ServiceNow Fertility Solutions. This program gives participants one-on-one access to specialized fertility nurses who will guide them through the fertility process and help to optimize the fertility benefits available. Additionally, the United Healthcare plan also includes Donor Coverage to assist with associated donor medical and prescription expenses. The plan covers $20,000 per person in Medical Infertility Services and up to $10,000 per person in Prescription services. Co-insurance applies after the deductible has been met.

Financial & Legal

 

The HSA is an account specifically for our high deductible medical plan. Ghirardelli will contribute $400 for Individual or $800 for Family coverage annually (prorated for new hires) paid quarterly. Any unused HSA dollars roll over year-to-year and can be used for medical, dental and vision.

 

The Dependent Care FSA allows our employees to use pre-tax dollars to pay for eligible childcare for dependents under the age of 13 or adult day care.

 

We help our employees save money on commuting costs by offering tax-free commuter benefit and/or parking allowance programs. Employees can set aside pre-tax dollars to pay for qualified, out-of-pocket work-related transportation expenses (bus, rail, ferry, or van pool). Or they can set aside pre-tax dollars to pay for qualified out-of-pocket, work-related parking expenses at or near their place of employment or near the location from which they commute.

 

Ghirardelli’s 401k Retirement and Savings Plan is designed to provide a vehicle for obtaining financial security at retirement. Once an employee meets the eligibility requirements, the plan provides for automatic enrollment at 6%. Ghirardelli will match 100% of eligible compensation that an employee defers into their 401k plan, up to a maximum of 6%. The dollar-for-dollar employee match (up to 6%) is funded into the employee’s account each pay period. Employees gradually earn a vested right to the match contributions funded to their account.

 

The critical Care Protection Plan is designed to provide financial support to pay for daily living expenses such as rent/mortgage, groceries, childcare or monthly bills if an employee is diagnosed with a critical covered illness.

 

For covered injuries, the Accident Protection Plan will pay a cash benefit directly. If an employee is enrolled, any payment they receive is in addition to the benefits the health plan pays, and deductibles do not need to be met to receive money. The plan covers more than 80 injuries and services.

 

Employees may purchase LegalEase, which provides legal services. Membership includes access to a national network of attorneys with concierge services to help you find a credentialed lawyer who specializes in your legal matter. One rate covers the Employee, Spouse or Domestic Partner and Dependent Children up to age 26.

 

Employees may purchase Nationwide’s My Pet Protection Plan, available to cover a variety of pets. The Plan gives you access to veterinarian’s worldwide to cover accidents, injuries, common illnesses, serious/chronic illness, and prescriptions.

 

PerkSpot is an online employee perks and discount hub where you can save money on exclusive offers tailored just for you. It's a one-stop shop where you can find all your discounts for all your favorite goods and services such as dining, events & movies, travel, health & wellness, computer & technology as well as auto maintenance.

 

The Employee Referral Program has been developed to reward Team Members for their assistance with the recruitment of qualified candidates to fill current open Restaurant & Retail Store Hourly regular positions. Under the program, eligible Team Members will receive a net payment for the referral of a candidate who accepts and begins active employment.

 

Ghirardelli offers an employee discount on purchases of our confections and gift packages. Employees enjoy a 50% discount on most of our luscious chocolate and ice cream fountain products!

 

The Restaurant & Retail bonus plan is based on store performance and provides compensation beyond our employees’ regular wage. It is an incentive for reaching certain predetermined store goals and is not guaranteed.

Life & Work

 

Ghirardelli provides vacation time for all regular (non-temporary or non-seasonal) employees. Employees who work 20 hours per week for 52 weeks earn 2 ½ days of vacation at the end of their first year. Employees who work 40 hours per week for 52 weeks earn 5 days of vacation at the end of their first year.

 

Full-time, part-time, seasonal, and temporary employees will qualify for sick time at a rate of 1 hour for every 30 hours worked. Employees may carry over an annual basis up to 48 hours of sick time.

 

Restaurant & Retail employees observe 7 holidays annually. Any employee who works on any recognized holidays will be paid at one and one-half times their normal rate of pay for all hours worked on that holiday.

 

Rally is a personal health and wellness program that allows our employees to earn valuable rewards for participating in one of many wellness activities like cooking at home or fitness challenges. Employees can earn up to $200 in valuable gift cards valid at hundreds of national retailers.

*In order to be eligible, employees are required to work an average of 30+ hours per week.

** In order to be eligible, employees must work for one year and 1000 hours.

 

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of the Ghirardelli Chocolate Company. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com

 

Note: This is not intended to be a complete description of all our benefits but a brief summary for your review. The Ghirardelli Chocolate Company, at its sole discretion, reserves the right to change, modify, or eliminate benefits at any time.


Retail Benefits

Mind & Body

*Medical

*Virtual Visits

*Dental

*Vision

*Employee Assistance Program (EAP)

*Behavioral Health

*Intertility Support

Financial & Legal

*Health Spending Account (HSA)

*Dependent Care FSA

Commuter & Parking Benefits

**401k Retirement & Savings Plan match

*Critical Illness Coverage

*Accident Protection

*Legal Insurance

*Pet Insurance

*Perkspot

Referral Bonus Program

Employee Discounts

Bonus Program

Life & Work

Vacation

Sick Time

Paid Holidays

*Rally Rewards

*Identity Theft & Fraud Protection

*Bereavement Services

*In order to be eligible, employees are required to work an average of 30+ hours per week.

** In order to be eligible, employees must work for one year and 1000 hours.

 

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of the Ghirardelli Chocolate Company. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com

 

Note: This is not intended to be a complete description of all our benefits but a brief summary for your review. The Ghirardelli Chocolate Company, at its sole discretion, reserves the right to change, modify, or eliminate benefits at any time.


Great Place To Work Certified

Ghirardelli’s legacy of innovation sets our company apart from competitors. Our heritage thrives as our diverse team members partner to bring new ideas to life. Our employees collaborate on exciting projects to bring our premium chocolate products to market.